Transforming public services, saving time and money

GOVERNMENT SOLUTIONS

Digital transformation is a major undertaking in Australian government. Figures produced by Delloitte Access Economics link show that Australians execute more than 800 million transactions with government agencies each year, with around 40% still completed via using traditional (non-digital) channels. Understanding behavior, expectations and impact of new connected citizen, meeting ever-tighter budget and capability constraints, risk management and resource allocation - these are the challenges the government agencies face.

From our experience digital transitioning in government can no longer be a traditional, large-scale, one-off transformation project. In many cases thinking beyond 'campaign mentality', continiously enabling new services and tuning existing ones while assessing the impact on citizens and business processes can bring more positive and faster results.

FifthOcean Technologies has over 6 years of specialised expertise in transitioning government agencies from paper-based processes into full online transactional environment. Most recent projects completed were for regulatory agencies and organisations operating in highly regulated environments. Low implementation costs and 100% on time deliveries is what sets us apart.

We have created a simple Online Calculator which allows to estimate the Payback Period of ICT expenditure based on complexity of existing business processes and associated costs. This calculator uses real figures based on our implementation experiences on all levels of Australian government. It demonstrates that transitioning from paper-based services to digital is not expensive and can repay for itself well within the first year.

BENEFITS TO GOVERNMENT

Streamlined public access and experience

Streamlined public access and experience

Productivity & workflow enhancements

Increase in productivity

Traditional multi channel to Digital Omni-channel

From Paper to Digital Transaction

Cost of delivery reduction

Reduction in cost of delivery

Visibility and Auditability of data

Visibility and Auditability of data

TransForm Engine - proven, reliable, efficient and powerful platform for delivering paperless solutions for the government.

TransForm Engine - proven, reliable, efficient and powerful platform for delivering paperless solutions for the government.

Solutions for the Government

One Platform - Many Solutions

Smart e-Forms

Smart eForms platform for all online applications enable organisations to evolve to a paperless, environmentally friendly system that reduces overheads, streamlines business and creates greater customer satisfaction.

User benefits include total security, privacy and confidentiality, simple navigation and completion and built in error correction and validation. An application does not need to be completed in one sitting.  It can be saved part way through and stored for retrieval at another time.

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Application processing portal

The portal has been specifically design to assist local government organisations with migration of their paper based application forms into end-to-end online environment.

The portal provides secure role-based online collaboration facilities for applicants and application processing officers, including exchange of application data and attached documents/files. Self-registration and user account management are integral part of the portal, as well as visibility of data at all stages of application processing by all parties.

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e-Careers portal

eCareers is fully functional portal for all your online job application processing needs, from designing the job postings to compiling all submitted resumes into one document making the decision process more efficent.

Highly customisable, it can be easily transformed to work in external/internal jobs mode.

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EXECUTIVE/BOARD MINUTES BUILDER/DISTRIBUTOR

Enables the secretariat group to the Council or Board to upload and collate documents into a cohesive, easy to read format for discussion at meetings.

Multi-tiered access levels are managed via user roles. Deployed in both intranet and extranet environments, the secretariat staff of councillors and board members, in organisations such as local councils, uses this.

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REGULATORY IMPACT ANALYSIS PORTAL

RIA’s provide a detailed and systematic appraisal of the potential impacts of a new regulation.

The need for RIA arises from the fact that regulation commonly has numerous impacts and that these are often difficult to foresee without detailed study and consultation with affected parties.

Councils and other government departments can deploy in an extranet system – various levels of security can be initiated – by invitation only, open, closed etc.

E-TENDERING

This allows all electronic publishing, communicating, accessing, receiving and submitting of all tender-related information and documentation via the internet.

Publishers who use the E-Tendering solution include councils and those in larger organisations who obtain goods and services via a tender process.

CASE STUDIES and Fact Sheets

Learn more about Fifth Ocean Technologies solutions in real-life case studies below:

White Paper - Moving Away from Paper Forms

White Paper - Moving Away from Paper Forms

This whitepaper conveys instructive, useful advice to start transitioning your organisation towards effective use of electronic forms. It brings your attention to a comprehensive suite of strategies and pitfalls to make the transition as predictable and pain-free as possible.

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Fact Sheet - Digital Transitioning for Regulatory Agencies

Fact Sheet - Digital Transitioning for Regulatory Agencies

Fifth Ocean Technologies has over 6 years of expertise in delivering solutions for regulators in Australia and overseas. This Fact Sheet lists products and features that are currently deployed and available for use by government regulatory agencies and other organisations that operate in highly regulated environments.

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Fact Sheet - Smart Forms

Fact Sheet - Smart Forms

Learn about this powerful online tool that allows organisations and government departments to develop, deploy, maintain and effectively collect and process information from customers, employees and other stakeholders. Surveys, feedback collection, business-specific products and services are just some of the uses.

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