Team & Technology

• organisation experts that have comprehensive knowledge of application processes
• implementation consultants that have many years of expertise in transitioning of paper/PDF documents into online forms, and have knowledge in usability, responsiveness (access on any web-enabled device), accessibility, smartforms and integration technology, front and back-end application processing, security, availability and maintainability
• encompassing technology which will not only cover the requirements of application forms of any complexity but will also continually enhance existing business processes without any disruption

Planning & Implementation

All forms are categorised into groups: from simple to most complex. Effort is estimated for the implementation of an average form in each group, so you know upfront how much it will cost.

Subscription style engagement is based on monthly fee over each implementation timeframe, e.g. 6 months. This monthly budget will define the pace of the deployment.

The solution is built using our robust and innovative Enterprise SmartForms Platform - Transform Engine.

The application portal can be deployed on-cloud or in-house, subject to infrastructure available and integration needs.

Maintenance & Support

We provide on-going maintenance and support. A choice of plans is available for both on-cloud and in-house implementations.

We train your representative to cover Level1 support.

The support process is made extremely easy due to the Transform Engine's newly released in-built feature - Live Support - that replaces ‘blind’ assistance with 'I see what you do' online help.

We provide Level2 support. It is FREE for the duration of implementation subscription.

We also provide Level3 support when solution is based on our cloud infrustructure.