SERVICE OUTLINE

• 24/7 365 days a year availability
• Fully scalable resource
• Guaranteed performance Service Level Agreement based standards
• Usability and Accessibility
• Cost Effectiveness
• Service Management Reporting
• Infrastructure maintenance
• Web Browser and Mobile Device Compatibility
• Security Compliance and Management
• Capacity planning, monitoring and assurance
• Backup and Disaster Recovery

• Maintains the brand and look-and-feel of your organisation
• Every function of TransForm Engine is avaliable on a 1st day
• Every base solution, such as eCareers, can be turned on upon your request
• Every base application, such as Seminar Registration, can be deployed by yourself
• Every re-usable template and workflow can be included into your business processes
• All functions are provided with simple monthly plan

Low Implementation Costs

• Visual, logic-driven implementation processes
• Allocation of 90-95% of time and budget on business logic and usability
• Spending only 5-10% on expensive software development (mostly integration)

Performance, Availability and Reliability

• Utilizes specialized parallel computing algorithms to bring response times to a minimum (down to an average 45 milliseconds on each interaction)
• Designed to ensure that no data losses occur for any single interaction due to logical, network or physical failure on customer, organisation or hosting provider side

Zero Risk Delivery approach

• Joining world-class expertise in moving federal, state and local government agencies from paper-based processes to digital platforms
• Providing incremental, weekly-based release of new functions to allow for continuous improvement of business processes
• Fast return on technology investment

Low Operational Costs

• Using world's best, standards based open-source frameworks
• Low-cost licensing and maintenance model
• Ability to be deployed in any Standard Operating Environment, supporting both cloud and in-house configurations